From your first decision to your opening day
Training and Support
The foundation for your opening
Structured training.
Practical preparation.
Spavia’s Initial Training Program combines classroom learning with on-site preparation for you and your team.
- 26
- Hours of classroom training
Across 14 subject areas - 14–21
- Hours of on-site training
At your spa near opening - 3
- Trainees covered
By the Initial Training Fee - ~173
- Page operations manual
Plus online System Site updates
Source: 2026 Spavia FDD, Item 11.
The people and systems behind you
Support for the work
you do every day.
Explore the expertise available as you learn to lead your spa, develop your team and build your local presence.
Over 120 Years of Spa Experience
We know spas, inside and out. From day one of committing to your Spavia journey, you will feel the support and commitment from our team of experts. We take the time to understand your individual needs and challenges.
Exceptional Experience Team Training
Ongoing training to ensure a consistent and exceptional experience is provided to each and every guest.
Vendor Training
We partner with our carefully selected vendors to provide training to our teams, which broadens their industry knowledge.
Operational Systems and POS
We are on the pulse of new technology and we are constantly evolving our systems to make the process easier for franchise partners and team members alike.
Spa Services Specialist Training
Our spa training experts have frequent training sessions to keep teams engaged and aware of new trends, treatments and products.
Marketing Training
Our marketing experts equip franchisees with marketing tools and community engagement strategies to drive growth and establish a trusted wellness presence.
How you’ll learn
From the classroom
to your own spa.
01Strategic Sessions with Founders & Leadership Team
Hear directly from our Founders and Leadership Team on what to expect when becoming a Spavia franchise partner. This is where the journey begins — grounded in vision, passion, and clarity.
02On-Site Operations Training
Hands-on training for you and your team. Learn systems, procedures, and guest engagement in a live spa environment to ensure confidence on day one.
03Spa Services Training
A three-step process designed to create confident, consistent specialists:
- Online e-learning introduction to protocols and systems
- Deep dives with Spavia Trainers
- Hands-on training to ensure excellence in every guest experience
04E-Learning – Spavia University
Access training 24/7 with our e-learning LMS suite. Includes video, text, quizzes, and reporting to keep your team engaged and accountable.
05Classroom Training – Denver, CO
New owners meet the Spavia team and undergo in-depth training covering Operations, Marketing, Economics, Spa Services, and Systems. Grand Opening Training: Marketing, POS, and over 15 guides to prepare you for a successful launch.
Plan with clarity
Training & support questions.
What kind of training does Spavia provide new franchise owners?
Per the 2026 FDD, Item 11, Spavia's Initial Training Program covers 26 hours of classroom training across 14 subject areas (operations, marketing, memberships, recruiting, spa services, and more) plus 14 to 21 hours of on-site training at your spa near opening. Training is delivered through pre-opening webinars, classroom sessions at our designated training facility in Greenwood Village, Colorado, and on-site instruction. The Initial Training Fee covers tuition for you and up to two additional trainees.
Does Spavia offer ongoing support after opening?
Yes. Spavia provides ongoing support including exceptional experience team training, vendor training from carefully selected partners, operational systems and POS support with evolving technology, spa services specialist training on new trends and treatments, and marketing training with community engagement strategies.
What is Spavia University?
Spavia University is Spavia's e-learning LMS suite that provides 24/7 access to training including video, text, quizzes, and reporting to keep teams engaged and accountable.
How much spa industry experience does the Spavia leadership team have?
The Spavia national team brings over 120 years of combined experience in spa and beauty, providing expert insights and guidance from day one of your franchise journey.
Where does Spavia classroom training take place?
New owners attend in-depth classroom training in Denver, Colorado, covering operations, marketing, economics, spa services, and systems. Grand opening training includes marketing, POS setup, and over 15 guides to prepare you for a successful launch.
A brand earning recognition.
See awards & pressInc. 50002026 · No. 3,221
Newsweek Readers’ Choice2026 · Top 10 Best Massage Chain
FranServe2026 · Fran-tastic Brand
Alisa AndersonYour first conversation.
A real person.
Let’s explore what comes next
Your questions.
A conversation worth having.
Talk through your goals, your market and whether owning a Spavia is the right fit.